Cancellation & Refund Policy

Cancellation Policy:

  1. Eligibility: Orders can only be canceled if they have not been processed and shipped.

  2. Timeframe: To cancel an order, customers must contact our customer support team within immediately before product shipping.

  3. Method: Cancellations must be requested via email, phone, or live chat with a customer support representative.

  4. Refunds: If the order has not been shipped, a full refund will be issued to the original payment method. If the order has been shipped, the customer may be subject to a restocking fee and return shipping charges.

  5. Exceptions: Custom or special orders may not be eligible for cancellation or may be subject to additional fees.

  6. Responsibility: It is the customer’s responsibility to ensure that the cancellation request is processed and confirmed by a customer support representative.

  7. Changes: Our order cancellation policy is subject to change without notice.

Return & Refund Policy:

At our store, we are committed to providing our customers with the highest level of satisfaction. If for any reason you are not satisfied with your purchase, we offer a flexible return and refund policy as follows:


    1. You may return the product within 7 days of receipt, in its original condition and packaging, for a full refund or exchange.

    1. If the product is defective or damaged upon arrival, we will provide a full refund or replacement at no extra cost.

    1. If you change your mind or simply don’t like the product, you may return it for an exchange, however, shipping costs will not be borne by you.

    1. Refunds will be processed within 5-7 business days of receipt of the returned product.

    1. Please contact our customer service team at for any return or refund queries, and we will be happy to assist you.

We strive to provide our customers with the best shopping experience and take pride in our customer-focused return and refund policy.

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